HOW TO ORDER FROM US !
Hi there, as all of our product are 100% crafted by hand and made to order so completion of the product would take estimated 10 ~ 15 days. As our order hike up it might take longer estimated days for completion Kindly chat with us via our Facebook chat or Instagram chat before ordering to confirm the date of completion. We Hope to seek your understanding as there would be no refund or cancellation once order had been placed as the product are all made to order (customized).
*Important to note kindly indicate in the remark the age of your toddler for purchasing of 3 Ply-Fabric Mask w Filter Slot (Toddler) so that we could adjust the size of the Mask slightly to suit the age of your toddle.
Dear Fan & Customer we would like to highlight that norm mail would not be given tracking number whereby if you select smartpac tracking number would be given once mailing is done. As we understand that most of the mailing is not able to be totally foolproof as there might be lost mail in the mix here at 物の語 My Story we take every order with 100% love and care as such we would always provide a video of the mailing as well as when your product is ready as a proof that the job had been completed.